August 29, 2022 (KNOXVILLE, TN)
Cruze Furniture Technologies has announced an agreement
with Thayer Coggin, Inc., for implementation of the Cruze Control enterprise resource planning
(ERP) system at the company’s workshops in High Point, N.C. Entering its 70th year in business,
Thayer Coggin will leverage the software to support its continued growth in the home
Thayer Coggin is known industry-wide for creating high-quality, handcrafted pieces featuring
contemporary and unique designs. The company invests in creating made-to-order upholstered
furniture engineered and manufactured to last for generations. Each piece is bench-made by a
single craftsperson and made in the U.S. to ensure continuity in both quality and design.
“We have wonderful craftspeople and strive to create an environment where people want to
come to work every day,” said Royale Coggin Wiggin, president and CEO of Thayer Coggin.
“Partnering with Cruze supports this goal and will help sustain our growth into the future.”
Before partnering with Cruze, Thayer Coggin was running its business on an operating system it
had been using for decades. The company was concerned about long-term sustainability and a
potential shortage of programmers available to service the system. Eventually, growth
outpaced the technology, and the need for a new ERP solution became clear.
“We found we were doing things inefficiently, and we reached a point that we could no longer
band-aid or duct tape our legacy system to do what we needed it to do,” said Wiggin. “Cruze
took time to listen and were willing to adjust the software to accommodate the production
flow our employees were accustomed to, but in a system with the tools we need to maximize
our efficiency and operations.”
Thayer Coggin had been familiar with Cruze Furniture Technologies, knowing several companies
that had implemented the Cruze Control platform with successful outcomes. “We met with the
team at Cruze, visited a reference site and spoke with other Cruze customers,” said Wiggin.
“We were extremely impressed with the people, the company and the product.”
Thayer Coggin will leverage Cruze Control for data analytics of order histories, sales and
shipment data and more. With inventory control built into the programming, the system will
help the business manage production, scheduling and order entry. Digital storage will mean less
paper and easier access for all employees.
“Because the technology is Windows-based, it will be user-friendly and present less of a
learning curve for our employees,” said Wiggin. “And because it is designed with the nuances of
upholstered furniture manufacturing in mind, Cruze Control will support the intricacies of
customization that accompany our business.”
About Cruze Furniture Technologies
Cruze Furniture Technologies is a leader in upholstered furniture manufacturing with a
comprehensive offering of custom software, leading-edge technology and seamless hardware
and software support. A full-source solution provider since 1979, Cruze designs and develops
systems to support production and business operations for clients. Decades of hands-on
experience give Cruze the knowledge and expertise to solve complex business problems in an
efficient and cost-effective manner.
About Thayer Coggin
Since 1953, Thayer Coggin has carved out a distinct identity in the home furnishings market
through a commitment to timeless modern design. Through founder Thayer Coggin’s vision and
Distinguished Design Award honoree Milo Baughman’s creations, Thayer Coggin has amassed a
collection in some of the most recognizable furniture designs in the world. To learn more,